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FAQs

What does the rental price include?

Unlimited mileage

Comprehensive insurance and breakdown cover within the UK & Europe

Full bottle of gas

All Amenities

How do I make a booking?

Choose a model from our website or discuss over the phone.

Use our availability calendar to view pricing or call us to go through quotes.

To secure booking we require a 30% deposit, balance due 1 month prior to hire. Full balance if booking is within 30 days of start date.

Can I drive your motorhomes/campervans?

All our motorhomes can be driven on a normal UK B2 car driving licence

We can insure drivers over 23 years of age

All drivers must have held a full valid licence for more than 2 years

For more than two sets of points we will contact our insurance company to see if they will insure you.

What time can I collect/return the motorhome/campervan?

Standard collection times are from 4pm and returns before 11 am

For early collection/late return a fee will apply

Please allow around 30 minutes for paperwork and hand-over of the motorhome

What do I need to collect the motorhome/campervan?

All drivers need to be present on collection of the motorhome

Full valid driving licence with photo ID (must match proof of address)

Driving licence summary and code from the DVLA website

At least two forms of proof of address.

Is there a minimum hire period?

Our minimum hire period is 3 nights however this can vary depending on the campervan or motorhome you wish to hire.

What is the security deposit?

As with all motorhome hire companies, there is a refundable security deposit of £1000 payable 48 hours prior to the start of your hire, this can be made on a credit or debit card. Our campervans only require a £500 Deposit. The security deposit will be refunded to you, minus any deductions (if applicable) within 21 days of return of motorhome. This is to allow time for any parking or speeding tickets to arrive.

Is there any excess on the vehicle insurance?

There is an insurance excess of £500.00 on the policy, however this is not payable in the event of any accident as this will be taken from the security deposit detailed above.

What happens if the motorhome/campervan breaks down?

In the unlikely event you experience a breakdown, all motorhomes have 24 hour, 7 day breakdown/recovery throughout the UK and Europe.

What are the speed limits that apply to motorhomes?

As all of our fleet have an unladen weight of up to 3050kg, they are therefore subject to the same speed limits as cars. For guidelines please visit www.gov.uk/speed-limits.  For speed limits in Europe, please refer to the country-specific speed laws.

Can I take the motorhome/campervan abroad?

Yes, however there is an extra charge to cover the added insurance and breakdown cover.

Can I take the motorhome/campervan on a ferry or the Eurotunnel?

Yes, your motorhome can be taken on a ferry or Eurotunnel, you will need a registration number and length of vehicle at the time of booking.

Can I take my pet?

Yes, however there will be a charge of £40.00. We also ask that they are not to be left in the vehicle unattended or allowed on the soft furnishings.

Do you offer a delivery service?

We can arrange delivery of your motorhome, price subject to location. Please ask for details.

Can I leave my car at your depot?

Yes, you can leave your vehicle with us.

Where are we located?

315-317 Wallisdown Road, Bournemouth, Dorset BH12 5BT.

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